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Privacy Statement

Privacy Statement- 2007

As part of its vision, Foods for Life looks forward to a world in which the rights and dignity of each person are respected. This extends to our staff and supporters as well as the poor communities we work with overseas. In line with the Data Protection Act 1998, Foods for Life is committed to ensuring that it not only meets the legal requirements but also establishes a culture of good practice regarding personal information .

These principles apply to all our communications, however this statement focuses on our use of personal information collected electronically through the website or email and SMS-texting.

Given the changing nature of electronic communications, Foods for Life reserves the rights to change the details of this privacy statement by posting changes online.

What personal information does Foods for Life collect from me?

On this website, Foods for Life will only collect the personal information that you provide. There are various occasions where you will be asked to give personal information, for booking forms as well as sign-up lists. You may also provide personal information when you contact Foods for Life directly via emails and SMS-texting.

On the website, Foods for Life tracks non-personal statistical information about visits to the site through a tracking programme that shows how many visits each page receives, the route taken through the pages and other general information. Foods for Life uses this information to help us understand more about how our site is used and work on ways to improve it. This information is not linked to any personal details on the actual visitors.

How does Foods for Life store the information it collects about me?

When Foods for Life receives personal information from you via the website or email, it is legally obliged to keep this information up-to-date and secure. Within Foods for Life, only employees who need the information to perform a specific job (for example, our nutritionists and clinic support staff) are granted access to personal information. If Foods for Life were to  provide personal data to an external agency for a specific project such as the mailing out of a newsletter, this is done under strict agreements regarding the security and confidentiality of all personal data.

Foods for Life uses one of the world’s leading online payment companies, Paypal, which specialises in the secure capture and processing of online transactions. The credit card form is secure and your information is encrypted and stored on a secure database.

Unfortunately, despite all these measures, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while it strives to protect your personal information, Foods for Life cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

How does Foods for Life use the information it stores about me?

Your details are stored in order to enable Foods for Life to respond to your requests. They also help us track responses to various market trends in order to respond better to your interests. In our electronic communications, Foods for Life seeks to ensure that it is clear how the information you provide will be used. For example, if we offer you the option of joining an email list, we will explain the type of communications you will receive from us.

If at any point, you do not wish to receive information from Foods for Life, contact the Foods for Life clinic and ask for your record to be amended accordingly.

Who is my information shared with?

Foods for Life does not sell or supply data to third parties. Your data may only passed onto specific agencies outside Foods for Lifewho are working on Foods for Life's behalf, for example mailing out newsletters. This is done under strict agreements regarding the security and confidentiality of all personal data.

How can I change my personal contact details or stop receiving materials from Foods for Life?

Foods for Lifeis working on ways to make it easier for you to review and correct the information it keeps about you. In the meantime, if you inform us of changes to your details, or if you want Foods for Life to stop sending you certain, or all, communications, we’ll amend your details as necessary. Any supporter can also request to see what personal data is being held about them. For all these requests, please contact the clinic  (details below).

If I am under 16, can I provide personal information to Foods for Life?

If you are aged 16 or under, please obtain your parent/guardian's permission beforehand whenever you provide personal information to Foods for Life.

Data Protection Officer: Tony Bishop-Weston, Foods For Life, Exmouth Cottages, 31 Eland Road, Croydon CR0 4LJ Tel 08712884642 fax 08712884643 or email clinic@foodsforlife.co.uk